RTIA launches AARTO mobile offices in KZN

12 October 2017 | Department of Transport


The Road Traffic Infringement Agency (RTIA) has launched the Adjudication Administration of Road Traffic Offences (AARTO) Mobile Offices in an effort to bring AARTO services closer to the road user communities;to educate ,increase public awareness, whilst encouraging compliance with road traffic laws. This programme exists as government’s contribution towards making South African roads safer.

The “Know your traffic fine status” campaign is a service offering mobile desk designed to reach out to road users and remind them of the options available as per the AARTO Act, which are;

• Make a representation to dispute a traffic infringement; 
• Nominate a new driver; 
• Apply for revocation of an enforcement order; 
• Arrange to pay for infringements in instalments; or 
• Elect to be tried in court.

Services rendered on these mobile offices are:

• Attending to public queries on infringement notices, 
• Administering the representation process,
• Facilitating payments,
• Education and Public awareness on the AARTO Act.

The AARTO Mobile Offices are on the road, stopping at different municipalities’ Driving License Testing Centres (DLTCs) across the country including taxi ranks, shopping malls and fuel stations, driving “Know your traffic fine Status” #Cava-i-status campaign.

RTIA has partnered with the Department of Small Business Development to roll-out the AARTO Mobile Offices as the first phase of the entity’s Enterprise Development Programme. The Enterprise Development Programme is targeted at previously disadvantaged youth between the age of 18-35 from rural and township communities. The special focus is on young women and people living with disabilities as beneficiaries.
The programme anticipates creating 2320 enterprises (based on the distribution of 15 enterprises in each of the 232 municipalities in the country), with each enterprise creating three full time equivalent jobs; resulting in a total of 6960 job opportunities.

The Enterprise Development initiative will contribute in job creation in line with the National Development Plan. This will ensure branch outlets for instant and sustainable visibility of the RTIA service throughout the county. Government has prioritised Business Process Outsourcing as a form entrepreneurship and the advancement of Small, Medium and Micro-sized Enterprises (SMMEs) as the catalyst to achieving economic growth and development.

The RTIA is currently recruiting beneficiaries for the Enterprise Development programme around the country. All beneficiaries will be equipped with skills to manage AARTO information kiosks in different municipalities. The Mobile Offices were launched by Minister of Transport on the 23rd of March 2017.

Since the launch of AARTO Mobile Offices approximately 5860 motorists have visited the mobile offices; these figures bear testimony that RTIA intensifies its positive driver behaviour education and awareness programmes to ensure that motorists obey the rules of the road and our roads are safer. 

The Mobile offices have been fitted with five working stations, while motorists are waiting to be serviced educational video on AARTO process is screened in the waiting area.

Inside the Mobile office motorists are be able to submit elective options, pay their discounted penalty provided they do so 32 days after receiving the fine, pay for the fine in full or make installment payments provided an arrangement has been made with the Agency. All major credit and debit cards are accepted for payments.

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