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Please note that the annual toll tariffs will be adjusted at the conventional toll plazas as of 1 March 2024.
In light of the new tariffs, we recommend that you amend your low balance threshold, online at www.sanral.co.za/ Manage my SANRAL Account or by contacting Customer Services (details listed below). This allows us to notify you when your account balance runs low.
To view detailed information on the adjusted toll tariffs at the conventional toll plazas and vehicle classes available, please click on the links below:
• Government Toll Tariff Adjustment Notice (2024-03-01) Part 1
• Government Toll Tariff Adjustment Notice (2024-03-01) Part 2
Please note the Government Toll Tariff Adjustment notice is also available for download on www.sanral.co.za/e-toll
Should you need further assistance. Please contact Customer Services as indicated below:
• Phone the Call Centre on 0800 726 725 (6am 10pm, 7 days a week).
• Visit our Customer Service Centres located in selected malls in Gauteng and along the Gauteng Freeway, as well as at most Toll Plaza Offices across the country.
• Via SANRAL Mobile App (This can be downloaded from your Android, IOS or Huawei Gallery).
• Online, at http://www.sanral.co.za/e-toll.
• E-mail info@sa-etoll.co.za
Yours faithfully
SANRAL Customer Services
Toll Roads in South Africa