Winter brings cold weather and earlier nightfall, which can create increased opportunities for street and property crime after dark. It can also leave people feeling more vulnerable when travelling, exercising outdoors, or simply returning home after work.
While crime and emergencies are a concern throughout the year, shorter days mean many South Africans spend more time commuting, exercising and running errands in the dark. Reduced visibility and challenging weather conditions can all make quick access to assistance even more important.
"In many emergencies, the difference between a good outcome and a poor one is how quickly help can be activated," says Ruan Vermaak, communication manager at CrisisOnCall. "People often focus on what to do during an emergency, but just as important is knowing who to contact and how to access support without delay."
Vermaak says many people assume they will be able to make a phone call, explain the situation and arrange help if something goes wrong.
"The reality is that people can be injured, distressed, disoriented or unable to communicate clearly," Vermaak continues. "When people are stressed or frightened, even simple decisions can become difficult. Having a support system in place before an emergency occurs can make all the difference and give you and your family peace of mind.
"The best time to think about an emergency is before it happens," says Vermaak. "When people have a plan and know where to turn for help, they are far better equipped to deal with unexpected situations."
While no one can predict when an emergency will occur, Vermaak recommends a few simple winter safety measures:
• Keep all entry points locked and ensure outdoor areas are well-lit.
• Use motion sensors and timers for indoor and outdoor lighting.
• Wear reflective clothing when walking, running or cycling in low-light conditions.
• Charge your phone before leaving home.
• Share travel plans with a trusted friend or family member.
• Save important emergency contacts where they can be accessed quickly.
• Check in regularly on elderly relatives, neighbours and those living alone.
“Our CrisisOnCall infrastructure provides a 24-hour emergency support service that coordinates assistance when it is needed most. Through a single point of contact, the service can help alert emergency responders, notify family members and relay important information during a crisis.”
"Preparedness is not about living in fear," says Vermaak. "It is about knowing that if something unexpected happens, help is available when you need it most.
For more information about CrisisOnCall, visit www.crisisoncall.co.za or text "Kragbron" to 48950.