Ctrack’s emergency support service crucial as holiday season nears

22 October 2018 | From Arrive Alive


Leading vehicle tracking and telematics service provider, Ctrack, has added a new emergency response service to its vehicle tracking products. 

The new service, a first for the vehicle tracking and telematics industry in South Africa, provides immediate, guaranteed access to ambulance services, countrywide, as well as 
R10 000 in hospital costs cover, among other benefits.

Ctrack clients already using an active Ctrack tracking unit in their personal or fleet vehicle/s can add the service for a minimal additional monthly fee. New clients can order the service when signing a new Ctrack contract.

In so doing, they receive emergency medical evacuation in the event of a motor vehicle accident - by road or air – via ambulance to the most appropriate medical facility, thanks to Ctrack’s access to the dedicated Evac24 hotline. 

Evac24 provides the largest network of approved medical evacuation services and ambulances in South Africa. When an incident occurs, the closest ambulance is identified and dispatched upon instruction from Ctrack. 

That instruction is created by Crashguard, a Ctrack technology that detects unusually high G-forces in vehicles. High G-forces in vehicles are synonymous with sudden impacts, crashes and vehicle rollovers.

Ctrack clients that add the service benefit from guaranteed acceptance into the nearest hospital, accidental death cover of R10 000 as well as accidental disability cover of R10 000. 

Furthermore, Ctrack provides a R1 000 hospital cash benefit, per day, for every day the client is in hospital, up to a maximum of 90 days.

Road safety and professional medical care are core strategic pillars at Ctrack, as Hein Jordt, MD of Ctrack SA explains: “Fleet statistics from our customer base show that 32% of vehicles are driving at higher speeds during the last two months of the year. With that risk comes an increase in the number of harsh braking incidents. 

“These are some of the signs that a possible accident is imminent. While fleet owners can take corrective action, Ctrack believes that this new service also takes care of drivers and crew, should accidents occur.” 

Share This Page

Tell a friend icon Tell a Friend | Fax machine icon Print this Page

News Articles

24 Oct 2026 | From Arrive Alive
A 55-year-old hiker received some unexpected help in Newlands Forest on Friday morning after a passing Good Samaritan spotted him in difficulty just off the trail. Fortunately, the passer-by knew exactly who to call, raising the alarm on the correct emergency number, 021 937 0300. Rescue teams, Including
24 Oct 2026 | From Arrive Alive
It's been another busy week for our First Responders and Response Vehicles, with teams attending to a wide range of medical emergencies across our community - and another reminder of why community medical emergency response matters. Emergencies included motor vehicle collisions, breathing difficulties,
24 Oct 2026 | From Arrive Alive
Two (2) people, including a minor, sustained minor to moderate injuries in a high impact collision on the M41 in Cornubia – KZN yesterday evening (Thursday 22/10/2026). Reaction Unit South Africa (RUSA) received numerous calls from passing motorists reporting the collision at approximately 20:43.
24 Oct 2026 | From Arrive Alive
KZN VIP’s emergency medical teams attended two separate serious crashes within approximately 24 hours along Umhlanga Rocks Drive, near Fernlea Crescent. Moderate injuries were reported among those involved. Patients were assessed and stabilised on scene before being transported to appropriate
23 Oct 2026 | From Arrive Alive
Just after 12pm on Friday Afternoon ALS Paramedics responded to numerous calls of two crashes both being in the vicinity of Westcliffe offramp on the M1 Higginson Highway in Chatsworth. Paramedics arrived at the East Bound Crash to find absolute carnage. A single vehicle had left the Higginson Highway
23 Oct 2026 | From Arrive Alive
The Mbazwana Magistrate's Court has remanded Sphamandla Dube (33), Mxolisi Mbambo (30), Musawenkosi Msweli (24) and Phumlani Mthembu (25) in custody after they appeared in court facing charges of possession of unlicensed firearms and ammunition. On Wednesday, 21 October 2026, police in Mbazwana
23 Oct 2026 | From Arrive Alive
Reaction Unit South Africa (RUSA) is seeking public assistance in locating a white Mercedes-Benz tipper truck that was hijacked in the Chatsworth area of Durban, KwaZulu-Natal. The incident occurred on Thursday, 22 October 2026, at approximately 10:30. The driver was reportedly held captive until
23 Oct 2026 | From Arrive Alive
AWARE.org and the Johannesburg Metropolitan Police Department (JMPD) marked four years of partnership on 13 October at the Alcohol Evidence Centre (AEC) in Dube, Soweto. Their work combines enforcement support, public education and research, including a recent review of 26,578 recorded DUI arrests between
23 Oct 2026 | From Arrive Alive
It only takes a second. A shopping trolley brushes against your car, you misjudge a tight parking space, or someone opens their door a little too enthusiastically. And just like that, there's a scratch that definitely wasn't there this morning. The question is, can you sort it out yourself,

News Archive